The 2020 OverDrive Support Courses are scheduled for March 2 - April 3, June 29 - July 31, and November 2 - December 11
All course materials are online and can be reviewed at your
convenience. There will be weekly readings, quizzes, and email
questions. While the course is online, it is interactive. Participants
will receive weekly email questions from ‘pretend’ patrons and have to
respond to their support request as if it were a real request.