Librarian's Guide to Homelessness

9:00 AM - 4:00 PM
South Central Library System
Marshfield Public Library

Event Details

This interactive training is part “how to understand your homeless patrons” and part “how to work with difficult patrons.”  It focuses on very practical tools you can use every day to resolve problems and prevent conflict (e.g. how to stand, what to say, what not to say, etc.).  There is a special focus on patrons with mental health and substance abuse issues.

Lunch will be a Build Your Own Sandwich buffet. The buffet will include assorted meats (ham, turkey, roast beef), egg salad, assorted cheeses, breads, lettuce, tomato, onion, condiments, fresh fruit, potato salad, and a selection of cookies.

Event Type(s): CE - Continuing Education Workshop
Presenter: Ryan Dowd
Jean Anderson
(608) 246-5613

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